1. Introduction
Welcome to BloomEditor ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WYSIWYG editor services, website, and related applications.
By accessing or using BloomEditor, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access or use our services.
2. Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you:
- • Create an account (name, email address, password)
- • Subscribe to our services (billing information)
- • Contact our support team
- • Participate in surveys or feedback programs
Usage Data
We automatically collect information about your interaction with our services:
- • Editor load counts and usage patterns
- • IP address and browser type
- • Device information and operating system
- • Pages visited and features used
- • Error logs and performance data
Content Data
When you use BloomEditor, we may process the content you create and edit. This content is stored securely and is only accessible to you unless you choose to share it.
3. How We Use Your Information
We use the information we collect for the following purposes:
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Service Delivery: To provide, maintain, and improve our WYSIWYG editor services
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Customer Support: To respond to your inquiries and provide technical support
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Billing & Payments: To process payments and manage your subscription
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Security & Safety: To protect against fraud and ensure service security
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Product Development: To analyze usage patterns and improve our services
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Communication: To send important updates and service announcements
4. Data Sharing & Disclosure
We do not sell your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our services, such as:
- • Payment processors (Stripe, PayPal)
- • Cloud hosting providers (AWS, Google Cloud)
- • Analytics and monitoring services
- • Customer support platforms
Legal Requirements
We may disclose your information if required by law, such as to:
- • Comply with legal obligations and court orders
- • Protect our rights, privacy, safety, or property
- • Prevent fraud or security issues
- • Enforce our terms of service
Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption
All data is encrypted in transit and at rest using industry-standard protocols
Access Control
Strict access controls and authentication mechanisms
Network Security
Firewalls, intrusion detection, and regular security audits
Backup & Recovery
Regular backups and disaster recovery procedures
While we implement robust security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we continuously work to maintain the highest standards of data protection.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access & Control
- • Access your personal information
- • Correct inaccurate data
- • Delete your personal information
- • Restrict or object to processing
Data Management
- • Data portability rights
- • Withdraw consent at any time
- • Opt-out of marketing communications
- • Lodge complaints with authorities
To exercise any of these rights, please contact us at info@bloomeditor.com. We will respond to your request within 30 days.
7. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience and analyze service usage:
| Type |
Purpose |
Duration |
| Essential Cookies |
Required for basic functionality |
Session |
| Analytics Cookies |
Understand how users interact with our services |
2 years |
| Preference Cookies |
Remember your settings and preferences |
1 year |
You can control cookies through your browser settings. However, disabling essential cookies may affect the functionality of our services.
8. Third-Party Services
Our services may contain links to or integrations with third-party websites and services. This Privacy Policy does not apply to those third-party services. We recommend reviewing their privacy policies before providing any personal information.
Some third-party services we use include:
- • Google Analytics for website analytics
- • Stripe for payment processing
- • AWS for cloud infrastructure
- • Customer.io for email communications
9. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
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Account Information
Until account deletion + 30 days
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Billing Records
7 years for tax purposes
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Usage Analytics
26 months
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Support Communications
3 years after resolution
10. International Data Transfers
BloomEditor is operated from India, but we may transfer and process your personal information in other countries where our service providers are located. We ensure appropriate safeguards are in place to protect your data during international transfers, including:
- • Standard contractual clauses approved by the European Commission
- • Privacy Shield certification (where applicable)
- • Binding corporate rules
- • Other legally approved mechanisms
11. Children's Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately at info@bloomeditor.com and we will take steps to remove that information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
- • Update the "Last Updated" date at the top of this policy
- • Post a notice on our website for significant changes
- • Notify registered users via email for material changes
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Acceptance of Terms
By using BloomEditor, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our services.
Continued use of BloomEditor following the posting of changes to this policy will be deemed your acceptance of those changes.